Month: October 2018

What is CRM?

CRM stands for Customer Relationship Management which is a strategy for systematically shaping all relationships and interactions of your business with existing and potential customers. By systematically cultivating customer relationships, the ultimate goal is to increase the company’s success.A CRM system enables targeted, personalized customer care whether it’s a sales customer, service customer, colleague or partner. Find out here to get your desired CRM today. Get the most value and productivity gains by not just limiting your CRM solution to sales and service but integrating it across your business from human resources to customer service to supply chain management.

Advantages of CRM systems

A CRM system makes a decisive contribution to the company’s success as it allows you to track the entire history of customer interaction. If you want to be successful quickly, you need a complete overview from the calls made, to the meetings that have taken place to the next steps required to complete or expand the customer relationship.The introduction of a CRM platform has been proven to deliver measurable results, including direct business balance improvements.

  • Sales: 32%
  • Sales productivity: 40%
  • Forecast accuracy 45%

In a CRM system you can save all customers, leads and service requests together with all contact information in a central customer database. This information is available to you on mobile devices as well as on desktop computers at any time in the form of meaningful reports and dashboards.Marketing experts use CRM systems to identify potential revenue opportunities for lead generation. Forecasting expected results can be made simpler and more accurate. With a CRM system, marketing professionals have full transparency and can always access information when they need it.

Manage customer data more efficiently and increase sales

Details can be lost, meetings are not immediately reworked and customer prioritization is based on assumptions rather than facts. And all of this can become even more obscure when a key salesperson leaves the company.Customers today use multiple platforms to contact you over phone, email and social networks. They ask questions, inquire about orders or complain. Without a central platform for customer contacts requests for information can be lost and resulting in an unsatisfactory response to the customer’s concerns.

Conclusion: basic need

Even if you successfully capture all of this data, you are challenged to interpret that information correctly. It can be difficult to derive findings from it. The creation of reports is often tedious and can cost valuable time. Managers lose track of what their team is doing now, so they cannot offer employees the right support at the right time. This missing overview can prevent necessary transparency for business transactions. The relation between the management and the customers should be like an ally. A quality CRM exactly offers the same.

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Window cleaning: delicate work done with care, speed and efficiency

Window cleaning in urban areas requires significant know-how and risk management. Also, their agents train from day to day to provide you with impeccable quality service. Windows that shine with all their original brilliance, this is possible, and they offer this option.

Whether it is multi-story buildings or smaller buildings, their team has the tools best suited to this task. The result is no doubt: your windows that shine as ever. Their cleaning agents are trained to carry out the cleaning under strict safety conditions. No bad surprises are waiting for you. In addition, their range of cleaning products is certified and will not affect the quality of your materials.

  • Sallied by humidity, children’s tracks, smoke or, even, mold, it is very important to take care of its walls. The Addict Cleaning team will give you some valuable tips to give your walls a second youth!
  • As a first step, it is very important to carry out a large dust removal to remove dust, dirt and other spider webs. To do this a feather duster will be more than enough
  • Once the dust is removed, you can use a sponge soaked in warm, soapy water (soap or dishwashing liquid). Do not forget to rinse your walls with clear water
  • In case you have moisture problems, and therefore, that your walls have traces of mold, the trick is to mix in a spray a dose of bleach with water, do not forget to wearing gloves. Sprinkle your tasks and let it act for ten minutes, rinse with clear water, do not forget to ventilate the room

As for the walls of the kitchen, it is necessary to treat the grease with dishwashing liquid diluted in hot water, do not forget to rinse of course. It is important to treat your walls very regularly, at least twice a month), in order to avoid having big tasks